Shipping Policy

Shipping & Delivery Policy

At CHAESHAA, we aim to provide a smooth and reliable delivery experience for all our customers. Please review our shipping policy for details about order processing, delivery timelines, and shipping charges.

Order Processing

All orders are processed within 1–2 business days after receiving payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed and dispatched, you will receive a confirmation email or message with the shipping details.

Shipping Locations

CHAESHAA currently ships across India. We may expand our shipping services to international locations in the future.

Estimated Delivery Time

Delivery times may vary depending on your location.

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Cities and Towns: 5–7 business days
Remote Areas: 7–10 business days

Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.

Shipping Charges

Shipping charges, if applicable, will be displayed at the checkout page before completing the order.

CHAESHAA may offer free shipping promotions on selected orders or during promotional campaigns.

Order Tracking

Once your order is shipped, tracking information will be provided so you can monitor the delivery status of your package.

Delivery Issues

If you experience any issues with delivery, such as delayed shipment or non-receipt of your order, please contact our support team. We will work with the courier partner to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of purchase. CHAESHAA will not be responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of receiving the package with photos of the product and packaging so we can assist you promptly.